Refund policy

Full price purchases placed online are eligible to be returned for an exchange or refund providing your returns items fit our returns policy conditions outlined below if you contact us within 48 hours of receiving your order.

Contact must be made via service@pixelchurch.store within 48 hours of receiving the goods advising us of return.

Returned Items must be unused, with the original tags still attached to the product.

Shipping and handling is non refundable and returns are the customers responsibility until they reach Pixel Church at the following address: 1746 E 13th Street, #1E, Brooklyn, NY 11229.

Discounted items or Items purchased with special offer discount codes are final sale and cannot be returned or refunded.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@pixelchurch.store.